Cancellation Policy
Cancellations - Trainee requested
GREATER than seven days in advance of the class session

If a request for cancellation is received in writing at least seven (7) calendar days before the class starts, a credit memo for the full fee will be issued. The credit memo is good for one year from the session start date. Reschedules will be processed once the request is received.

LESS than seven days in advance of the class session

If a trainee cancels from a class session less than seven (7) calendar days or is a "no show" for the class session, the fee for the class session and proficiency exam (if applicable) will be assessed. A credit memo for the remaining amount will be issued and is good for one year from the session start date. Reschedules will be processed once payment is made.

LESS than seven days in advance of the Written Exam-Only session

A charge of fifty dollars ($50.00) will be assessed for "written exam only" sessions if the registration is not canceled prior to seven (7) calendar days of the exam date. A credit memo for the remaining amount will be issued and is good for one year from the session start date.

LESS than seven days in advance of the Proficiency Exam-Only session

If a trainee cancels from a proficiency exam only session less than seven (7) calendar days or is a "no show" for the proficiency exam session, the entire fee for the proficiency exam will be assessed.

SUB LINK Cancellations - METRIC initiated
Hurricane / Weather Related
Cancellation of any METRIC class(es) due to threatening weather conditions will be at the sole discretion of metric Engineering, Inc. Notification will be posted on this website, sent by e-newsletter (sign up on bottom of menu at left) and/or e-mail to effected registrants.
Registrants in classes cancelled by METRIC will receive full credit or refund if requested. If a registrant/student is unable to attend a class because of hurricane or storm related weather or damage, they will have fourteen (14) days after the class to provide written documentation to METRIC requesting a refund or credit. For hurricane or storm information, please be sure to visit any of several weather websites for your particular area such as www.weather.com/newscenter/tropical/.

Other Cancellations

If METRIC cancels a session, full credit (or refund if requested) will be given. METRIC will notify the trainee about the cancellation and determine at that time if a credit memo or refund is requested. METRIC is not responsible for non-refundable travel fares or lodging deposits. Reschedules will be processed once the request is received.

Substitutions
Substitutions will be permitted up to the date of the class. The substituting trainee should bring to class a completed METRIC application. Across the top of the application please indicate "Substitution for name of original trainee".
 
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